
Six Million Square-Feet Strong
Since 1986, A.C.P. has worked with a variety of clients throughout New England from general office and manufacturing to condominiums, retail locations, educational institutions and medical buildingsproviding top-notch facility services for over six million square feet of space.
A Hands-On Approach
Backed by veteran leadership that is committed to excellence, the entire team at A.C.P. is accessible, responsive, dedicated and trusted. The services we provide are comprehensive and customized, ensuring that customer is 100% satisfied with the level of personalized service and care we provide. We stand by that claim with a Quality Assurance Program that facilitates smooth operation and communication for all.
History
A.C.P. Cleaning was started in 1986 by Miguel “Mike” Suarez and and Filomena “Phyllis” Homem. Both had managed large facilities for a well-established international cleaning company. “Eventually we decided to take our years of experience and venture out on our own,” says Mike. “One of our first clients was a financial services company. We were responsible for cleaning a small building of theirs. Based on the client’s level of satisfaction, in 1989, they gave us a 120,000 square-foot building to clean. Today, we’re happy to say that relationship has grown into many other partnerships at a wide range of facilities.”
“From day one of being in business, our focus has been on our customers,” says Phyllis. “I am always calling them and checking in with them. Our organization has layers of managers but my place is to make sure that the customer is always pleased with the service. That means taking a very hands-on approach to running our business.”
Mike and Phyllis have “Walked the walk and talked the talk.” “My first job in 1977 was as a cleaner, vacuuming floors,” recalls Phyllis. “By 1982 I was a building manager, directing a crew of 70 people. Mike followed a similar path.” Mike adds, “The reason we’ve been successful is because we know what it takes to make this business run smoothly. We understand everyone’s role and everyone’s job because we have done it ourselves.”
The success at A.C.P is also due to its dedicated staff. “Our employees are one of the most important parts of our business,” says Phyllis. “Without good employees a company cannot function properly. We value our staff, treat them fairly and enjoy sharing our success with them.”
